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Project Overview: Early Lessons Learned
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Lessons drawn from the pilot workshops and other presentations were varied. Audiences were small in each of the pilot workshops. Responses were always very positive, but the small turnout indicated few felt the subject was a high priority. Only the three e-business workshops were formally evaluated. Two e-government workshops and one each of the other two modules were also presented in the pilot phase.

Other presentations of the material included:
  • May 2001 - The New Mexico Basic Economic Development Institute, Class of 2001
  • June 2001 - New Mexico Small Business Development Center Directors.

Teleliteracy is not a high priority for many rural New Mexicans. This observation is based on turnout for the pilot presentations, subsequent overviews of the program with various audiences, and personal interactions with people throughout the state. While many professionals and local leaders see the importance to long-term economic survival, implementation of available information technology is lagging. Supply has outrun demand. For this reason, inspiring and empowering local Internet Activists acquires added importance.

Because of the experiences described above, Module 2, Creating Internet Activists, was incorporated into modules three and four as an introductory segment in the final products. In the original pilot workshops, the "Activist" module was not included in the business and government modules. Module 2 also remains as a separate module.

During the pilot stage this module was determined to be of greatest immediate importance, because of the importance of many rural residents to realize the importance of teleliteracy. This module is an advocacy program and sends out a call for "Rural Internet Activists" among rural leaders at the community level.

Telecommunications infrastructure, high-speed Internet access, and related expertise are limited in rural areas. Local advocates are needed to convince local businesses and community leaders of the importance of working together to overcome these limitations. Active leadership at the local level is crucial to bringing about change in a timely manner.

An Activist asks three questions (8-pp. 188-206). What is changing in our world? What are the associated opportunities? How can we take advantage of the opportunities? The Activist works to convince others of the importance of the answers.

The importance of teleliteracy and Information Economy tools must somehow be conveyed as a need that deserves attention in the daily grind of a rural person's life. As one rural county Extension agent said, people are spending all of their time making ends meet in rural areas. Many think they do not have the time to learn how to use the Internet, for example.

Another lesson drawn from the pilot workshops may offer a partial solution to the problem outlined in the previous paragraph. Hands-on learning should be a part of basic teleliteracy training. The New Mexico materials were initially designed without requiring a computer lab or live one-on-one Internet tours. However, audiences quickly moved to the point of wanting hands-on experience. Some exercises are needed to illustrate the relevance of the Internet to current interests and concerns of the student.


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